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Order Tracking

  • Your order is normally dispatched within 24 hours on business days.

  • Once your order has been packed and prepared for shipment, you will receive a tracking link / Tracking ID by email, allowing you to follow your package.

  • Please note that tracking may not be active immediately. After receiving your Tracking ID, it can take 5 to 10 days before the package becomes traceable with the carrier. This is because the shipment first needs to be transported from the packing warehouse to the first distribution center of the selected carrier, such as DHL, FedEx, DPD, or another delivery partner.

  • Once the package has been scanned by the carrier, the tracking information will update automatically, and you will be able to follow the shipment until delivery.